Security & Ordering Options

Is making a transaction with Donard Wines Secure?
 
At Donard Wines we pride ourseleves on satisfying customers needs.  We realise that providing a safe and secure method of payment is vital in satisfying these needs.  All transactions we carry out online are handled by Realex Payments. Certified and approved by the country’s leading financial institutions and one of only a few companies in Europe to be accredited with AIS (Account Information Security) by VISA, Realex currently have in excess of 3500 customers, and are responsible for in excess of £9Bn transactions per annum.  We believe that working with a company of such reputation and stature helps ensure security. 


Making an Order
 
Making an order with Donard Wines is simple, secure and straight-forward.  Below we have set out a guide to help you.
  1. Browse through our selection of wines, selecting the "more info" icon to take a closer look at any item.
  2. When you have chosen an item to buy, hit the "add to basket" icon.  Next you will be prompted to select the quantity you wish to purchase, and after doing so select "add to basket" icon again.  (Please note, you are not this does not mean you have purchased the product, just simply it has been added to your shopping cart and can be altered at any time by selecting basket in the top right hand side of the page).
  3. You will then be asked to "proceed to checkout" or "continue shopping".  If you are not finished select the "continue shopping" icon and proceed as you were.
  4. Once you have finished adding all products to your basket, select the "proceed to checkout" icon available after buying an item or choose the "checkout" icon which is available at all times in the top right hand corner of the page.
  5. Next, the list of items you have chosen to purchase will appear.  Please check over these and ensure everything is correct and hit checkout again..
  6. The following page will ask you either to login or register.  Registering is a very safe, secure and simple process where you simply fill out all the details necessary to deliver the product, along with a password you make up.  Registration means you will avoid this time inconvenience in the future as once you register your details will be saved.  All details given are confidential and we never pass any information onto a third party.  (Please note, a valid e-mail account is vital as this is how we contact you regarding your order).
  7. Once you register you can proceed by giving your payment details.  Once the payment is through, we will send a confirmation e-mail out reagrding the order.
  8. If at any stage you realise an error, please contact us at shop@donardwines.com or leave us your information here.

 

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